MICHAEL SNYDER/
Supply chain problems were supposed to be a thing of the past, but instead our supply chains just keep getting hit by issue after issue. Have you noticed that it has become really difficult to acquire parts and get things repaired? It isn't just your imagination. And have you noticed that store shelves seem rather sparse just about wherever you go shopping?
According to a survey that was recently conducted, a whopping 82 percent of those that visit brick and mortar stores have had problems with things being out of stock this year. That figure is up 11 percent from the same time last year...
More than four-fifths (82%) of bricks and mortar shoppers say they've experienced items being 'out of stock' this year, according to new research.
The data - from software provider Retail Insight - finds this headline figure is up 11 percentage points year-on-year, and says supply chain disruptions causing it are now seriously threatening customer loyalty.
The findings are based on a survey of 1,000 people, and found shoppers believe product availability has become increasingly a problem since the onset of the pandemic - as reported by 71% of respondents. An additional three-quarters (75%) said product availability has worsened since the start of the cost of living crisis.
Of course it isn't just brick and mortar stores that are having trouble keeping things in stock.
Here is more from that same survey...
This was also a story amongst online shoppers, where incidents of 'out of stock' items have increased by six percentage points year-on-year, with 60% of customers now seeing out of stock items online.
At a time when things are supposed to be getting back to "normal", these numbers are going up.
That isn't good.
So what in the world is going on?
Well, the truth is that it isn't just one thing.
Sadly, some of the wounds to our supply chains are self-inflicted.
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