Food banks are no strangers to the occasional spike in demand following natural disasters. But the COVID-19 pandemic has caused record-high increases in demand for the services of soup kitchens and emergency food distributors, with thousands lining up outside these establishments for the first time.
“We have done disasters before, but nothing is even close to what we are doing now,” said Alexander Rapaport, the executive director of Masbia, a network of soup kitchens in NYC that has been operating for over a decade.
For instance, Rapaport said that Masbia saw a 500 percent increase in demand over the past few months. To answer that demand and prevent people from standing in long lines for hours, Rapaport created an entirely new system that required people to make an appointment before visiting the branch to pick up provisions. He added that the new “digital lines” would also allow people who are embarrassed to line up to do so.
“We’re not okay. No one is ready. No one is okay. Everyone is struggling,” Jocelyne Rojas of BronxWorks Food Pantry told CBS New York. “What I make is not enough for me to feed myself, try to feed my mother, maintain an apartment. You still have your phone bill.”
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